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shadow harvest phantom ops---no in-game video, only sound works

Discussion in 'Crashed!' started by backplate101, Nov 19, 2015.

  1. backplate101

    backplate101 New Member

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    hey everyone,

    i just bought SHADOW HARVEST PHANTOM OPS (what a ridiculously long title for a game) from steam. so i install physX and directX 9. i go to load the game and i get to the main menu and everything is fine.
    however when i start the first cutscene into the game all i get is a black screen except i can see the text of credits and i can hear the audio sound clearly but i dont see any video. the same is for the in-gameplay, its just pure black screen but i can hear the audio.

    any ideas off the top of your head what the problem might be?

    i installed directx9, physX (which it requires), vcredistx86 sp1, and the usual for steam.

    heres a link to the game on steam:

    http://store.steampowered.com/app/92700/

    any advice would be appreciated. thanks

    pc specs:

    pure-black sapphire mobo
    i7 2.76 cpu
    16gb ram
    nvidia gtx760

    wine 1.7.50
    installed: directx9, vcredistx86 sp1, physX,
  2. booman

    booman Grand High Exalted Mystic Emperor of Linux Gaming Staff Member

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    Since this game is not previously tested in Wine, you are going to spend some time in trial-n-error to get it working.
    Steam shows Direct X 9 compatible, so it should run, but it also depends on your system, drivers and packages.

    What distro are you using?
    Do you have 32-bit libraries installed?

    Can you play other games in Linux or PlayOnLinux?

    First thing to try is download the newest version of Wine: 1.7.55
    Even try some of the "staging" versions available in PlayOnLinux Wine Manager
  3. backplate101

    backplate101 New Member

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    thanks for your reply,

    im using ubuntu 14.04LTS. ive successfully run various games in playonlinux i.e, batman arkham asylum/ city. tombraider 2013 (64bit) , shadow of mordor etc . i believe this is definitely an issue with the game itself in relationship with wine. but as you say i will start testing to get the video sorted. ill keep posting updates etc.
  4. backplate101

    backplate101 New Member

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    ok so this is my log report on the game. anyone notice anything unusual? im not really good at understanding this stuff

    reads:
    process tid prio (all id:s are in hex)
    00000008 Steam.exe
    0000005e 0
    0000005d 0
    0000005a 0
    00000059 0
    00000058 0
    00000056 0
    00000055 0
    00000054 0
    00000053 0
    00000051 0
    00000050 0
    0000004f 0
    0000004e 0
    0000004d 15
    0000004c 0
    0000004a 0
    0000000b 0
    0000000c 0
    00000047 0
    0000002c 0
    0000002b 0
    0000002a 0
    00000027 0
    00000009 0
    0000000e services.exe
    0000001e 0
    0000001d 0
    00000014 0
    00000010 0
    0000000f 0
    00000012 winedevice.exe
    0000001c 0
    00000019 0
    00000018 0
    00000013 0
    0000001a plugplay.exe
    00000020 0
    0000001f 0
    0000001b 0
    00000021 explorer.exe
    00000026 0
    00000025 0
    00000024 0
    00000023 0
    00000022 0
    00000061 (D) C:\Program Files\Steam\bin\steamwebhelper.exe
    0000002d 0
    00000029 0
    0000005b 0
    0000005c 0
    0000002e 0
    0000002f 0
    00000052 0
    00000044 0
    00000037 0 <==
    00000036 0
    0000004b 0
    0000000d 0
    00000017 0
    00000016 0
    00000049 0
    00000048 0
    00000067 0
    00000066 0
    00000065 0
    00000064 0
    00000063 0
    00000062 0
    System information:
    Wine build: wine-1.7.50
    Platform: i386
    Host system: Linux
    Host version: 3.16.0-53-generic
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[1119/201925:ERROR:network_change_notifier_win.cc(168)] WSALookupServiceBegin failed with: 8
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryXIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 419 requests (417 known processed) with 0 events remaining.
    XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 10354 requests (10175 known processed) with 0 events remaining.
    XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 1299 requests (1299 known processed) with 0 events remaining.
    XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 163 requests (163 known processed) with 0 events remaining.
    XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 85 requests (83 known processed) with 0 events remaining.
    Invalid MIT-MAGIC-COOKIE-1 keyInvalid MIT-MAGIC-COOKIE-1 keyp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.sInvalid MIT-MAGIC-COOKIE-1 keyp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object f[11/19/15 21:00:17] - ----- Starting function POL_Install_vcrun2005 -----
    [11/19/15 21:00:36] - ----- Starting function POL_Install_msvc90 -----
    [11/19/15 21:00:37] - Running wine- regedit /home/mustafa/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/mustafa/.PlayOnLinux/wineprefix/shpo/drive_c/windows/temp)
    [11/19/15 21:00:37] - Content of /home/mustafa/.PlayOnLinux//tmp/override-dll.reg
    -----------
    REGEDIT4

    [HKEY_CURRENT_USER\Software\Wine\DllOverrides]
    "*msvcr90"="native,builtin"
    -----------
    [11/19/15 21:00:37] - ----- Ending function POL_Install_msvc90 -----
    [11/19/15 21:05:34] - ----- Starting function POL_Install_d3dx9_29 -----
    [11/19/15 21:05:35] - Running wine- regedit /home/mustafa/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/mustafa/.PlayOnLinux/ressources)
    [11/19/15 21:05:35] - Content of /home/mustafa/.PlayOnLinux//tmp/override-dll.reg
    -----------
    REGEDIT4

    [HKEY_CURRENT_USER\Software\Wine\DllOverrides]
    "*d3dx9_29"="native, builtin"
    -----------
    [11/19/15 21:05:36] - ----- Ending function POL_Install_d3dx9_29 -----
    [11/19/15 21:05:41] - ----- Starting function POL_Install_d3dx9_43 -----
    [11/19/15 21:05:42] - Running wine- regedit /home/mustafa/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/mustafa/.PlayOnLinux/ressources)
    [11/19/15 21:05:42] - Content of /home/mustafa/.PlayOnLinux//tmp/override-dll.reg
    -----------
    REGEDIT4

    [HKEY_CURRENT_USER\Software\Wine\DllOverrides]
    "*d3dx9_43"="native, builtin"
    -----------
    [11/19/15 21:05:42] - ----- Ending function POL_Install_d3dx9_43 -----
    [11/19/15 21:06:01] - ----- Starting function POL_Install_gdiplus -----
    [11/19/15 21:06:01] - Running wine- WindowsXP-KB975337-x86-ENU.exe /extract:C:\Tmp /q (Working directory : /home/mustafa/.PlayOnLinux/ressources)
    fixme:eek:le:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
    fixme:advapi:DecryptFileA ("C:\\Tmp\\", 00000000): stub
    [11/19/15 21:06:03] - Running wine- regedit /home/mustafa/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/mustafa/.PlayOnLinux/wineprefix/shpo/drive_c/Tmp)
    [11/19/15 21:06:03] - Content of /home/mustafa/.PlayOnLinux//tmp/override-dll.reg
    -----------
    REGEDIT4

    [HKEY_CURRENT_USER\Software\Wine\DllOverrides]
    "*gdiplus"="native"
    -----------
    [11/19/15 21:06:03] - ----- Ending function POL_Install_gdiplus -----
    [11/19/15 21:06:16] - ----- Starting function POL_Install_VideoDriver -----
    [11/19/15 21:06:16] - Running wine- regedit /home/mustafa/.PlayOnLinux//tmp/VGA_ID_fix.reg (Working directory : /home/mustafa/.PlayOnLinux/tmp)
    [11/19/15 21:06:16] - Content of /home/mustafa/.PlayOnLinux//tmp/VGA_ID_fix.reg
    -----------
    REGEDIT4

    [HKEY_CURRENT_USER\Software\Wine\Direct3D]
    "VideoPCIVendorID"=dword:000010de
    "VideoPCIDeviceID"=dword:00001187
    "VideoDriver"="nv4_disp.dll"
    -----------
    [11/19/15 21:06:16] - ----- Ending function POL_Install_VideoDriver -----
    [11/19/15 21:06:30] - Running wine- winecfg (Working directory : /usr/share/playonlinux/python)
    fixme:eek:le:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[11/19/15 21:06:40] - Running wine- Steam.exe (Working directory : /home/mustafa/.PlayOnLinux/wineprefix/shpo/drive_c/Program Files/Steam)
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[1119/210644:ERROR:network_change_notifier_win.cc(168)] WSALookupServiceBegin failed with: 8
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[11/19/15 21:09:00] - Running wine- winecfg (Working directory : /usr/share/playonlinux/python)
    fixme:eek:le:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[11/19/15 21:09:18] - Running wine- Steam.exe (Working directory : /home/mustafa/.PlayOnLinux/wineprefix/shpo/drive_c/Program Files/Steam)
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[1119/210919:ERROR:network_change_notifier_win.cc(168)] WSALookupServiceBegin failed with: 8
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryXIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 406 requests (404 known processed) with 0 events remaining.
    XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 8165 requests (8041 known processed) with 0 events remaining.
    XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 1318 requests (1308 known processed) with 0 events remaining.
    XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
    after 212 requests (212 known processed) with 4 events remaining.
    [11/19/15 21:17:40] - Running wine- winecfg (Working directory : /usr/share/playonlinux/python)
    fixme:eek:le:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
    p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory
  5. booman

    booman Grand High Exalted Mystic Emperor of Linux Gaming Staff Member

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    I'm seeing a lot of these i386 errors
    Are you sure 32-bit libraries are installed? Like ia32-libs or multi-arch?
  6. mrdeathjr28

    mrdeathjr28 Active Member

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    In my case tested too with same results in my case in this machine

    Nvidia Drivers 358.09
    Linux Mint 17.2 Raffaela XFCE Edition 64Bit - Kernel 4.0.0-040000-generic (ubuntu mainline)
    CPU: INTEL Pentium G3258 (Haswell 22nm) 4.1Ghz + Artic Cooling Alpine 11 Plus
    MEM: 8GB DDR3 1333 (2x4) Patriot value (dual channel: 21.3 gb/s)
    GPU: Zotac Nvidia Geforce GT630 (GK208 28nm: 384 Shaders / 8 ROPS) Zone Edition Passive Cooling 2GB DDR3 1800Mhz 64Bit (14.4Gb/s)
    BOARD: MSI H81M E33

    :)
  7. backplate101

    backplate101 New Member

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    Sorry for such a noon question but how do you go about installing such binaries?.and what binaries should I download? Thanks
  8. backplate101

    backplate101 New Member

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    I meant noob
  9. booman

    booman Grand High Exalted Mystic Emperor of Linux Gaming Staff Member

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    Uh, oh
    If mrdeathjr28 can't get it running, then there is a chance its not going to work.
    Since you are using Ubuntu, try this command in the Terminal:
    Code:
    sudo dpkg --add-architecture i386; sudo apt-get update
    if that doesn't work, then you will have to use this command to manually install all the libraries:
    Code:
    sudo apt-get install libasound2:i386 libasound2-plugins:i386 libfontconfig1:i386 lib32nss-mdns libgnutls26:i386 libxslt1.1:i386 libxcursor1:i386 libxcomposite1:i386 libosmesa6:i386 libopenal1:i386 libmpg123-0:i386 libldap-2.4-2:i386 liblcms2-2:i386 libgstreamer0.10-0:i386 libgstreamer-plugins-base0.10-0:i386 libgsm1:i386 libxinerama1:i386 libxi6:i386 libv4l-0:i386 libsane:i386 libudev1:i386 libxml2:i386 libcups2:i386 libxrandr2:i386 libice6:i386 libsm6:i386

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